2 builders who never spoke to each other

Shave seconds off what they do all day

Find the hot path in the customer's workflow, the small action they repeat constantly, and make it faster, because a few seconds saved per use compounds into hours a week for them. Shorten the loop between acting and seeing the result, treat a request for a specific button as a research prompt rather than a specification, and let what customers need rather than your own taste decide the interface.

The method

1. 01

   Find the hot path in your customer's workflow, the small thing they repeat all day, and shave seconds off it. FeedbackPanda noticed teachers pasting the same availability note into every piece of feedback and added a signature field, which added up to hours a week saved.

2. 02

   Shorten the loop between the user acting and seeing the result, because immediate feedback is what keeps people using the thing.

3. 03

   Treat a customer asking for a button as a research prompt, not a specification. Users are not designers, so go and find the underlying problem and solve it without adding to the interface.

4. 04

   Let what your customers need, want and expect drive the interface, rather than your own taste, and treat that as the definition of design.

What it returned

• A handful of seconds saved per use compounded into a few hours a week for FeedbackPanda's teachers

• Replit lets developers fix problems in the browser as they go and FreeCodeCamp renders a live preview while students type.

Sources

• The Bootstrapped Founder Newsletter Episode 25 – May 1st 2020 – The Bootstrapped FounderArvid Kahl · thebootstrappedfounder.com · Maximal Qualitative Impact · 2020-05-01
• Education Platforms: Gamification, Income Share Agreements, UpskillingDru Riley · trends.vc · ☁️ Opportunities · 2022-05-07
• 💰 True Wealth 🎙️ AI Podcast Search 🎯 The Art of Focus - Trends.vcArvid Kahl · trends.vc · 🎧 Listen To · 2024-05-28