2 builders who never spoke to each other · contested
Answer the security question once, in public
Large buyers will ask about compliance whatever you sell, so publish one page and point everyone at it, including their lawyers. It differentiates you from nobody and is worth doing anyway, though how far to go beyond the page is disputed.
Where this splits
One member treats certification as unavoidable table stakes for large accounts; another refuses security reviews, questionnaires and bespoke terms outright and reports those customers signing up anyway.
2 claims against 1
Jack Ellis · Jason Cohen
Do the compliance work, large accounts require it
- 01Treat unglamorous compliance work as certain value when you sell to large companies, even though it differentiates you from nobody.
- 02Maintain a compliance page written for lawyers, and tell prospects directly to forward it to their legal team.
Refuse the enterprise apparatus, they sign up anyway
Refuse the enterprise apparatus and make big customers buy the way individuals do - self-serve subscription, card payment only, your standard terms, your standard support channels, and one published security page instead of bespoke questionnaires.
What it returned
He names security compliance certification as the example.
Jack Ellis closes the EU Isolation writeup by telling EU readers, customers and prospects alike, to hand their legal department the compliance page.
Transistor has pushed back on enterprise and federal government requests for SOC2, ISO, security reviews, invoicing and dedicated support, keeping only separate standard terms for government agencies, and those customers still signed up.
Sources
- It's not just B2C vs B2B anymoreJustin Jackson · justinjackson.ca · Addressing the critics · undated · dissenting
- Lost confidenceJason Cohen · longform.asmartbear.com · True always · 2026-06-21
- The Journey to EU Isolation - Fathom AnalyticsJack Ellis · usefathom.com · The Journey to EU Isolation · 2021-11-30
the second source
Three plays a week, for the phase you are in
No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.
More in sales
- Charge for it before it exists6 unconnected
- Book the buyer calls before you write any code6 unconnected
- Package more of what you own into sellable slots6 unconnected
- Interview customers when sales stall, not buy traffic5 unconnected
- Borrow credibility from the customers you have5 unconnected
- Keep a named list of dream accounts and work it5 unconnected