5 builders who never spoke to each other · contested
Assemble the audience before the product
One camp treats an owned audience as the asset that makes launch day land, arguing that reach is the only thing that does not bottleneck per person and that products should emerge from what those people ask for. The other says a first-timer should skip it: it demands patience and a long commitment before you know the business is even viable, and the objective is paying customers rather than attention.
What both sides agree on
- The one feature never to cut is an admin screen listing your users that lets you sign in as any of them.
Where this splits
Audience first is presented as the strongest route to a launch that lands, and separately as the thing a first-time founder should skip entirely.
side 01 · 12 claims
Build the audience first, then launch to it
Alex Hillman · Cory Zue · Justin Jackson · Paul Jarvis · Rand Fishkin · Tyler Tringas · Wit Sumathavanit
- 1Reverse the usual order - assemble the audience first, then launch a product at a problem that audience shares - because the founders who build first are the ones whose launches land in silence.
- 2Assemble the audience before the product, and do it in order to learn what they need rather than to have a launch channel ready.
- 3Expect audience building to take years of daily helpfulness, with products emerging from requests along the way rather than at the start.
- 4Build the audience before the product: reach is the only asset that does not hit a per-person bottleneck, since publishing costs you the same whether ten or ten thousand people see it.
- 5Have an audience before you have a product. Call it pre launch audience building or content, but the relationships need to exist first.
side 02 · 4 claims
Skip the pre-launch and go get paying customers
Justin Jackson · Paul Jarvis · Tyler Tringas
- 1Audience-first is not a guarantee, so expect misses even when you follow the playbook that worked before.
- 2Pre-launched products probably do better, yet most founders should skip the pre-launch because it demands patience and a long commitment before you know the business is even viable.
- 3Your objective at this point is not staging an attention-grabbing launch but reaching paying customers and genuine feedback quickly, and a pre-launch campaign only postpones that.
- 4The author no longer stands behind audience-first as the rule, and now frames the starting point as building something people already want.
What it returned
- 2002
Hiten Shah began helping marketers in 2002; about four years in, he and his co-founder Neil Patel spotted demand for heatmaps and shipped Crazy Egg, and two years after that marketers asking for funnel help led to Kissmetrics.
Attributed also to Hiten Shah; an established audience means sales on the first day instead of crickets.
Hiten Shah made this argument on Justin's Product People podcast, noting how many products get built with no market.
Zue adopts the indie hacking maxim explicitly, defining influence as the number of people he can reach multiplied by how much they care what he says.
Sources
- How Much Does It Cost To Start A Coworking SpaceAlex Hillman · dangerouslyawesome.com · 1) How much does it cost to start a coworking space · 2012-01-01
- Build your audience first (archived)Justin Jackson · justinjackson.ca · Build your audience first · undated · dissenting
- It's different nowJustin Jackson · justinjackson.ca · Build it and they will come? Nope. Here's why... · undated · dissenting
- Earn the right to be heardJustin Jackson · justinjackson.ca · Earn the right to be heard · undated · dissenting
- Quit trying to attract a crowd and just help peopleJustin Jackson · justinjackson.ca · Quit trying to attract a crowd and just help people · undated · dissenting
- Your product's missing ingredientJustin Jackson · justinjackson.ca · Sound familiar? · undated · dissenting
- How I price productsJustin Jackson · justinjackson.ca · How I price products · undated · dissenting
- 7 Unlikely Recommendations for Startups & EntrepreneursRand Fishkin · sparktoro.com · #1: Marketing First; Product Second · 2013-08-04
- Micro-SaaS Ebook: from Idea to Shipping a Minimum Viable ProductTyler Tringas · tylertringas.com · Build first or Pre-launch? · 2016-11-29 · dissenting
- 20 years to overnight success - Fathom AnalyticsPaul Jarvis · usefathom.com · 20 years to overnight success · 2020-06-18 · dissenting
- Re-entering the ArenaCory Zue · coryzue.com · Expanding my reach · 2023-01-01
- A Juicy $3,000 Mistake: Starting Without Market ValidationWit Sumathavanit · failory.com · From all your takeaways you learned from this experience, what advice do you have for other entrepreneurs who want to get started or are just starting? · undated
the second source
Three plays a week, for the phase you are in
No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.
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