a single source, nothing corroborates it
Keep the phone number off the site
Refusing to take calls is a deliberate design choice, not an oversight. Without a number on the page the founder keeps building for every customer rather than for the few who are loudest, and support stays in writing where it can be batched and reused.
The method
- 01
Keep a phone number off the marketing site entirely; refusing calls was what let the author keep building for all customers instead of a few loud ones.
What it returned
The author acknowledges other founders disagree and value customer calls
Sources
- Micro-SaaS Ebook: from Idea to Shipping a Minimum Viable ProductTyler Tringas · tylertringas.com · Avoid the faux professionalism · 2016-11-29
the second source
Three plays a week, for the phase you are in
No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.
More in landing page
- Put a page up before you build anything7 unconnected · contested
- Build a page per audience, not one for all5 unconnected
- Start from a bought template, not a blank file4 unconnected · contested
- Do not split test below readable traffic4 unconnected · contested
- Instrument the funnel before you guess at it4 unconnected
- Show the product running, not a picture of it4 unconnected