2 builders who never spoke to each other · contested
Strip the page back, or accept a busy one
The instinct to clear space is strong and the evidence cuts both ways. Removing clutter until one path is obvious produced very large lifts, and auditing each element by whether it would help you sell face to face deletes most of them. Against that, pages which actually sell frequently look cluttered, and in one round of user sessions the single most common complaint about a professionally designed homepage was too much empty space.
Where this splits
Riley argues both sides, telling founders to reduce the homepage to one obvious path and separately that polishing toward minimalism loses money, with Kogan's session data showing whitespace read as emptiness.
side 01 · 3 claims
Strip the page until one path is obvious
Dru Riley · Harry Dry · Katelyn Bourgoin
- 1Strip the homepage back until one path is obvious rather than adding more to it.
- 2Audit every element by asking whether it would help you sell to a customer standing in front of you, and delete it if it would not.
- 3Strip the extras out and add pages or content that answer the two most basic questions, what the product is and who it is for, in plain terms.
side 02 · 2 claims
Pages that sell look cluttered, minimalism loses money
Dru Riley · Greg Kogan
- 1Stop grooming the site toward minimalism. Pages that sell frequently look cluttered, and founders lose money polishing instead of converting.
- 2Do not assume current design fashion helps conversion; test it, because generous whitespace can read as emptiness to your audience.
What it returned
- 225
The Weather Channel removed clutter from its homepage and conversions rose 225 percent.
Argued directly against the clean-site instinct: the pages that actually sell tend to look busy.
On Scalyr's professionally designed homepage, the single most frequent participant complaint was that there was too much space.
Sources
- Curse of Knowledge - Why We Buy 🧠Katelyn Bourgoin · customercamp.co · Use first principles thinking · undated
- My step-by-step guide to landing pages that convertHarry Dry · Marketing Examples · One last thing · undated
- Conversion Rate Optimization: Social Proof, User-Generated Content, HeadlinesDru Riley · trends.vc · Conversion Rate Optimization Experiments · 2022-09-01 · dissenting
- ✨ What Do High-Converting Websites Do That Beautiful Ones Don't? - Trends.vcDru Riley · trends.vc · 👀 Watch This · 2026-05-13 · dissenting
- Usability Testing is Easier Than You ThinkGreg Kogan · gkogan.co · Results: Insight and a Better-Performing Site · 2014-05-07 · dissenting
the second source
Three plays a week, for the phase you are in
No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.
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