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independence2 unconnected
standing

contested · 2 claims against 1

applies to

b2b and consumer, needs an existing audience

confidence

high

evidence

3 claims · 3 articles · 2 receipts

window

2022-08-092022-08-09

2 builders who never spoke to each other · contested

Decide between the famous name and the real user

Borrowed status and ordinary customers pull in opposite directions on the same page. Recognisable logos and well-known users make a purchase feel normal and take the embarrassment out of an awkward category, while quotes from people the reader resembles speak in a register no publication can reach. Pick the one your particular buyer would believe if they saw both.


Where this splits

Dry drops prestige press endorsements for reader quotes in one teardown and credits celebrity association in another, and Jarvis reports big-company names lifting clicks.

2 claims against 1

Harry Dry · Paul Jarvis

Use recognisable names to make the purchase feel normal

  1. 01Replace the ask in a recommendation with the names of recognisable companies already using the product.
  2. 02Use famous users to strip the embarrassment out of a stigmatised product, since the association makes buying feel normal.
the objection · 1 claimHarry Dry

Use quotes from ordinary customers the reader resembles

Swap prestige-media endorsements for quotes from your actual customers, who speak to prospects in a way an outlet cannot.


What it returned

  • Nassim Taleb dropped the standard broadsheet praise from his book in favour of lines from readers, against publisher advice

  • Paul Jarvis contrasts a plain try-this-link sentence with one naming IBM, Github and Buffer among thousands of companies, and says the second version pulls more clicks.


Sources


the second source

Three plays a week, for the phase you are in

No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.

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More in copy

all copy plays

the second source

Three plays a week, for the phase you are in

No roundup of links, no news. Three tactics more than one builder arrived at separately, with the numbers each one returned and the disagreements left in.

963 corroborated plays to draw from · 3 a week

One email a week. Unsubscribe in one click, and the address is used for this and nothing else.